Title Page i

Certification ii

Dedication           iii

Acknowledgements iv

Abstract v

Chapter One: Introduction

1.1 Background of the Study 1

1.2 Research aim and objective 2

1.3 Research question 3

1.4 Research hypothesis 3

1.5 Significance of the study 4

1.6 Delimitation and Scope of the study 4

1.7 Definition of Terms 4

Chapter Two: Literature Review 

2.1 The Construction Industry 6

2.2 Culture 6

2.3 Quality 8

2.4 Key performance indicators (KPI) 9

2.5 Quality Culture 9

2.5      Element of quality culture

 2.6 Factors affecting the maintenance of quality culture

Chapter Three: Research Methodology 10

3.1     Introduction

3.2      Research design

3.4     Area of study

3.5      Population of the study

3.5      Instrument for data collection

3.6      Analyses of variance (ANOVA)

3.7      Limitation of study

Chapter four: Presentation and analysis of data

4.1      Introduction

4.2      Data presentation, analysis and result

Chapter five: Summary, conclusion and recommendation

5.1      Summary

5.2      Conclusion

5.3      Recommendation





Construction impacts the quality of life for building facilities and plays a major role in a nation's economy and development. Safety, Health and Welfare at Work Act (2005) Section 17(4)  basically  sets out that construction work is an activity on structure that includes building work, civil engineering   or   engineering   construction   work.   Furthermore,   the   end-products   of construction works had been in the centre of economic development of a nation. According to Farooqui. Mashood and Aziz (2008) construction sector is globally considered to be a basic industry on which the development of the country depends. To a great extent, the growth of a country and its development status is generally determined by the quality of its infrastructures and construction projects.

Construction project development involves numerous parties, various processes, different phases and stages of work and a great deal of input from both the public and private sectors, with the major aim being to bring the project to a successful conclusion (Takim and Akintoye, 2002). Hence, the success of any construction project can be expressed in terms of performance. Blismas, Slier and Thorpe (1999) reckon that project performance is the act of fulfilling the project goals at the inception by the client and the project team in terms of the budget, duration, and quality and client satisfaction. According to Egemen and  Mohamed (2006), performance evaluation in construction generally focuses on a limited number of performance elements related to the product, which are completing the project on time, within budget and with the required quality.

According to Jackson (2004), quality is contained in the tripod of construction management; it does not only impact appearance and durability but also the performance of a project. In today's construction climate, public sector owners are finding themselves under increasing pressure to improve project performance, complete projects faster, and reduce the cost of administering their

construction programs. 

However, Abdul-Rahman, Wang and Yap (2010) mentioned that clients and customers, both from the public and private sectors, nowadays place more emphasis on the quality of products rather than the cost and time which was the major concern in the past. In terms of quality in construction, Arditi and Gunaydin (1997) opined that 'high quality building project depends a great deal on factors such as   the   design   being   easily   understandable   and   applicable,   conformity   of  design   with specifications, economics of construction, ease of operation ,ease of maintenance and energy efficiency.


The aim of this study is to assess the quality culture on building construction works in Kwara State, Nigeria. To accomplish this aim, a number of research objectives have been established: 

These include:

1. To assess the perception of quality in construction industry in Nigeria

2. To evaluate the factors affecting the implementation of quality culture in construction works in Nigeria

3. To examine the factors affecting the maintenance of quality culture in construction works in Nigeria

4. To evaluate the constraints encountered in the implementation of quality culture in construction works in Nigeria.


1. What is the perception of quality on building construction industry in Nigeria?

2. What are the factors affecting the implementation of quality culture on building construction works in Nigeria?

3. What are the factors affecting the maintenance of quality culture on building construction works in Nigeria?

4. What are  the  constraints  encountered  in  the  implementation of quality culture  on building construction works in Nigeria?


This study intends to test the hypothesis that:

1. There is no significant difference between the level of quality culture in public and private organizations in Nigeria.

2. There is no significant difference between the perception of quality in public and private organizations in Nigeria.


There has been little research into quality culture. The intention of this study is to provide information on quality culture in construction industries in Kwara state, Nigeria. The findings of this study amongst other things will highlight the level of quality culture in construction industries in Kwara state. It is the conviction of the researcher that this study will complement existing works and add to the growing literature on the subject matter of quality culture. It is also hoped that the study would provide a springboard on which further studies could be conducted.


In pursuing this research the focus of attention is on the level of quality culture in construction and the construction project itself. The construction project is thus the unit of analysis. Works and  the research covers small, medium and large scale contracting, client and consulting organizations involved in civil engineering and building projects, as well as the different types of facilities (e.g. commercial or educational). The targeted respondents in these organizations include the project manager, construction manager, architect, engineers, quantity surveyors and other people who have a stake in or can influence the construction project.


Quality: In the construction industry, quality can be defined as meeting the requirements of the designer, constructor and regulatory agencies as well as the owner (Arditi and Gunaydin, 1997).

Quality culture: (International practical seminar Quality Culture Development, 2010)  defines  quality culture as an organizational value system that results in an environment that is conducive to the establishment and continual improvement of quality.

Project performance: Project performance is a measure of the outcome of a project that is the level to which desired project objectives are achieved (Idoro, 2008).

Total Quality Management: Is a management philosophy, a paradigm, a continuous improvement approach to doing business through a new management model (PHCC, 1996).




Researchwap.com is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. Researchwap.com guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • "Researchwap.com is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "researchwap.com" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • "researchwap.com is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much researchwap.com, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about researchwap.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing researchwap.com.