DESIGN AND IMPLEMENTATION OF A COMPUTERIZED AIRLINE RESERVATION SYSTEM


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DESIGN AND IMPLEMENTATION OF A COMPUTERIZED AIRLINE RESERVATION SYSTEM                                                                           ABSTRACT:             This project is carried out to Develop a Computerized Airline Reservation System with a view to produce information needed to have smooth running and an effective reservation of seat for airline passengers. It also involves keeping records of passengers for future purposes.The work was carried out by first examine relevant literatures after which analysis done by personal interview with the staff of British Airways Lagos and searching for more information through Lagos and searching for more information through their website after which the software was designed using Visual Basic 6.0 the newly designed system was tested to ensure that it is reliable.The new system focused on Reservation of seat for the customers and identifies the potentials area of Airline Reservation, it is better than the manual system because it helps to solve the problems associated with manual method without any stress also there is more improvement in the hardware and software facilities in the department.TABLE OF CONTENTTitle Page                                    iCertification                                    iiDedication                                    iiiAcknowledgement                                ivAbstract                                    vTable of Content                                vi-viiiCHAPTER ONE1.0    Introduction                                11.1    Background of the Study                        11.2    Statement of the Problem                        11.3    Purpose of the Study                         21.4    Scope of  the study                            21.5    Significance of the Study                        31.6    Limitation of the Project                        31.7    Definition of Term                            3-4CHAPTER TWO2.0    Introduction                                52.1    Literature Review                            52.2    Brief History of the British Airway                52.3    Objective of the British Airways                    5-62.4    Need for Visual Basic                        6-7CHAPTER THREE3.0    System Analysis and Design                    83.1    Analysis of Existing System                    83.1.1    Data Collection                            83.2    Problem of Existing System                    8-93.3    Description of the New System                    9-103.4    Merit of the New System                        103.4.1    Accuracy and Speed Totally Improved                103.5    System Design                            103.5.1    Input Design                                10-113.5.2    Output Design                            113.6    File Design                                12-13CHAPTER FOUR4.0    System Implementation and Documentation            144.1    Introduction                                144.1.1    System Specification                        144.2    Programming Language Used                    14-154.3    System Testing                            154.4    System Documentation                         154.5    Documentation                            164.6    Program Specification                        16-174.7    Software User                            17-18CHAPTER FIVE5.0    Summary, Conclusion and Recommendation            195.1    Summary                                195.2    Conclusion                                19-205.3    Recommendation                            20    Reference CHAPTER ONE1.0    INTRODUCTION1.1    BACKGROUND OF THE STUDY    This project is principally designed for BRITISH AIR LINE. Air transport can be said to have been conceived when the first controlled and sustained flight with a prove red heavier than air machine was achieved by the writher on December 17, 1903 this earned America the birth place of air place.    It was in Europe that the airplane was first put into regular carriage of passenger in 1916, England, an airline company known as aircraft transport and travel was formed for schedule passenger, freight and mail service as soon as the war was over on August 23, 1919. it was international air service operation between London and Paris By 1926 a well-knit European network of air service had been established and the airline operated by British, France and Germany, Italy and Netherlands were playing 9 million miles and carrying 100,000 passengers annually.1.2    STATEMENT OF THE PROBLEMThe project developed a computerized system for keeping records and efficient Airline Reservation System firms with particular reference to British Airline.1.3    PURPOSE OF THE PROJECTThe main purpose of this project is to develop an effective and reliable Airline ticket reservation system for the management of British Airways Organization. It is carried out to achieve the following *    Provision of service for the customer*    Reduction of workload on ticket reservation clerks.*    Provision of information that is faster, more accurate and detailed to the customers.*    Provision of a compact and integrated basic records of airline ticket reservation for the customers.1.4    SCOPE OF THE STUDY    This project covered areas such as flight schedules, flight routines, flying time & also seat reservation.    This project has extensively covered how flights are going to be scheduled for intended travelers, so as to meet up with their flight schedules. And also covered the route and areas the flight is going to travel through. Also this project discuss the flying time for all traveling passengers, the time of their departure and the time they will be embarking from the flight. It talks about how seat reservation are going to be made for travelers how to know their seat number.1.5    SIGNIFICANCE OF THE PROJECT    In order to enhance efficient and efficient ticket reservation system, the significance of this project work can not be under estimated. This project would enable ticket reservation agents to formulate and implement practicable policy. It would also help ticket reservation agents to have unprecedented patronage and brings about improvement as well as provision of effective air transport services.1.6    LIMITATION OF THE PROJECTThere are some limitation that are experienced in the study. But the greatest has to do with customer services. The work of a reservation staff can never be completely replaced by computer since it involves dealing with the customers. Passenger are often faced with the problem of clarifying some issue enquiries, regarded their reservation activities in is only human being rather than electronic machine that can adequately answer all customers question and enquires.1.7    DEFINITION OF TERMThere are different terms used in this project the terms are common to all airline or airways such terms are as follows:*    Customers: This is the person that intends to travel with the airline at a particular point in time.*    Reservation Staff: This is the person that closes the booking and also takes the data of the customers and offers them the ticket of which they will board the plane with.*    Airline: It means of transport through the air. It is the fastest means of transportation in the world.*    Flight: This is the process at which the airline takes off from one place to another caring the passenger or customer.*    Ticket Reservation: It is a process of taking booking for intending passenger who wishes to travel in an aircraft from one place to another.

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DESIGN AND IMPLEMENTATION OF A COMPUTERIZED AIRLINE RESERVATION SYSTEM


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