This study examined the influence of employee’s commitment on Organization performance using Nestle Nigeria Plc as the case study. Organizations have realized that the commitment and performance of their workers plays a vital role in determining the success of the organization.

A descriptive survey research design was adopted for the study. A supportive sampling was equally employed to select a sample size of two hundred fifty (250) respondents. Two hypothesis were tested at 0.05 level of significance using descriptive influential statistics of chi-square.

The findings show that Employees’ commitment enhances organization performances in every industrial sector and that no organization can survive the competitive business environment without loyal and committed workers who are ready to go all the ways to ensure that corporate goals and objectives are achieved. Based  on the findings and conclusions drawn, it was recommended that management should take the issue of commitment seriously as workers who feel dissatisfy will see no reason to give his or her everything to the organization. Hence, management should seek ways through which workers can voice out their needs and aspiration in the organization.



Title page                                                                                                    i

Abstract                                                                                                      ii

Table of content                                                                                          iii


1.1   Background to the Study                                                  12

1.2   Statement of Problem                                                       7

1.3   Objectives of the Study                                                     7

1.4   Research Questions                                                         8

1.5   Research Hypotheses                                                       9

1.6   Significance of the Study                                                  9

1.7   Scope of the Study                                                           10

1.8   Definition of Terms                                                           10


2.1   Introduction                                                                     12

2.2   The Concept of Commitment                                            13

2.3   The Commitment Processes                                             15

2.4 Relationship between Affective commitment and performance       17

2.5       Relationship between continuous commitment and performance       18

2.6       Relationship between normative commitment and performance          18

2.7   Organizational Commitment and Job Performance           20

2.8   Contemporary Perspectives on Employee’s Commitment and Job Performance.            21

2.9   Creating Commitment               23


3.1   Introduction                                                                     31

3.2   Research Design                                                              31

3.3   Population of Study                                                          31

3.4   Sample and Sampling Technique                                     32

3.5       Research Instrument                                                        32

3.6   Validity and Reliability of the Instrument                          33

3.7   Administration of the Instrument                                     33

3.8   Method of Data Analysis                                                   34


4.1   Introduction                                                                     35

4.2   Data Presentation according to Background                     35

4.3   Results on Respondent Perception                                   40

4.4   Test of Hypotheses                                                           54


5.1   Summary of findings                                                        58

5.2   Conclusion                                                                      59

5.3   Recommendation                                                             60

References                                                                       62

Questionnaire                                                                  66



1.1 Background to the Study

Organizations have realized that the performance of their workers plays a vital role in determining the success of the organization (Zheng et al, 2010, Ajila and Awonusi, 2004). As such, it is important for employers and managers alike to know how to get the best of their workers. One of the determinants of workers performance has been linked with employee’s commitment (Ali, 2010, Dex and Smith, 2001).

Akintayo (2010) and Sigye (2010) noted that one of the reasons why commitment has attracted research attention is that commitment is used to maintain competitive advantage and achieve superior performance. Committed employees who are highly motivated do contribute their time and energy to the pursuit of organizational goals and are increasingly acknowledged to be the primary asset available to an organization (Hunjra, 2010). Furthermore, an employee who shares a commitment to the organization and the collective well beings are more suitable to generate this social capital that facilitates organizational learning.

It is therefore important for companies to know the aspects that play important role or have big impact on boosting the commitment of their employees. Several factors had been identified in the literature as determinants of employee’s commitment. The finding of Ponnu and Chuah (2010) suggests that employee’s commitment with an organization could be significantly increased by enhancing organizational fairness, particularly procedural justice which would consequently reduce employee’s intention to leave. Ali et al (2010) found that there is positive relationship between corporate social responsibility and employee commitment as well as between employee commitment and organizational performance. They therefore concluded that organization can improve their performance through employee’s commitment by engaging in social activities since such activities include the welfare of employees and their families.

It is against this background that this study examines the relationship between employees job commitment and organization performance, using Unilever Nigeria plc as a point of reference.

1.2   Statement of Problem

Employers are sometimes baffled when their highly rated employees put up poor performance and others resign and leave. Management fail to understand why some employees are not committed to the organization even though they have proactively implemented fair compensation policies and human resource (HR) practices to motivate and retain them. It can be costly if employees are not committed on their jobs, and if they lack the motivation to exercise their full potentials. The main focus of this study is to examine the relationship between employee’s commitment and organization performance.

1.3   Objectives of the Study

The broad objective of this study is to examine the relationship between employee’s commitment and organizational performance in Nestle Nigeria Plc.

The specific objectives of the study are as follows:

To investigate the effects of employee’s commitment on organizational performance. To examine the relationship between employee’s commitment and labour turnover. To examine the impact of fair compensation management on employee’s commitment. To offer recommendation on how best employees commitment can be boosted to enhance organization performance.

1.4 Research Questions

This study shall attempt to answer the following research questions:

Does employee’s commitment enhance organizational performance? What is the relationship between employee’s commitment and labour turnover? Does fair compensation management policy guarantee high performance or commitment from the employees?

1.5 Research Hypotheses

The research hypotheses to be tested during the course of study

H0: Employee’s commitment does not enhance organizational performance.

H0: Lack of fair compensation management policies cannot lead to low commitment. H0: There is no relationship between employee’s commitment and labour turnover of an organization.

1.6   Significance of the Study

This study has direct implication for today’s industrial world for the strategic role of the managers as agents to change the organizations with the increasing competitive nature of the business world, employers and managers are posed to strive to improve their performance. An important element in the organization that determines its performance is its labour force.

The extent to which committed employees affect organizational performance cannot be over emphasized. Labour turnover rate is skyrocketing and employees are moving from one organization to another in rapid succession taking with them the entire original learning. To curtail this huge loss of human capital, it is necessary for an organization to know which work increases employee’s attachment to the organization and the motivation to work for the organization. This study is of significance to management executives in their quest to enhance workers’ commitment in their organizations.

The study will also assist students and other researchers in the effort to investigate similar challenges in the future.

1.7   Scope of the Study

The scope of this study covers the relationship between employee’s job commitment and organization performance using NESTLE Nigeria Plc, Agbara as point of reference.

1.8   Definition of Terms

The following are the definitions of key terms used in the study;

Commitment: It refers to the individual’s psychological attachment to the organization.

Employee’s Commitment: The degree to which employees are bound emotionally or intellectually to the organization.

Employee’s turnover: It is the rate at which an employer gains and loses employees.

Organizational performance: It comprises the actual output or results of an organization as measured against its intended outputs (or goals and objectives).





Researchwap.com is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. Researchwap.com guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • "Researchwap.com is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "researchwap.com" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • "researchwap.com is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much researchwap.com, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about researchwap.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing researchwap.com.