1.1   Background to the Study  

Language is one of the most complex of all human-specific phenomena. Its convolutions of parts and meanings. It goes beyond its semiotic possibility of conveying information at a communicative level to have an art form that exists by it alone which is known as literary art.

At the communicative level, it involves other tools to aid interlocution namely voice modulation and pitch, gesticulations which for the sake of this study include facial expressions and feedbacks from the other person for the clarification of meanings and understanding. At the interpersonal level, language is always based on contextual sense-making as the complexity of language always bears upon every utterance.

Remove the verbal and personal arrangement of this semiotic speech act and all the other tools for sense-making being to go with it. So that one runs the risk of being misunderstood which defeats the aim of conversations at all levels. However, with the advancement of technology especially in the telecommunications sector, people now rely much on texting and instant messaging platforms are becoming more and more popular across social classes, and with this popularity comes the need for its acceptance for formal and informal purposes.

1.2   Statement of the Problem

The use of the WhatsApp instant messaging application involves a two-way attempt to decipher interlocution beyond the texts. So that feature like emojis and Smiley’s are added to aid understanding while short hands are also evolved and their meanings learned by users and new users. However, a greater chance of sense-making still lies in the texts and how users are able to adjust to each person's texting pattern. At any event, one relies majorly on the context in order to make sense of what is being read, and when this fails, one asks for clarifications from the other person(s). This is the problem that has given rise to the present research: to conduct a pragmatic study of WhatsApp chats.

1.3   Research Questions

1.3.1      what are the common methods through which users arrive at a contextual meaning of texts on the Application.

1.3.2      How far can the Contextual theory of semantics with all its shortcomings bear upon any study such as the present one.

1.3.3      What are the troubles users tend to run into in terms of sense-making on the platform

1.3.4      And how peculiar are the texting styles across different regions

1.4   Objectives of the Study

The major purpose of this research work is to carry out a pragmatic analysis of the intricacies of the WhatsApp instant messaging application. This would be achieved through:

An identification of the various common methods users employs in the contextual sense-making process. The research will describe in detail the movement of contextual sense-making among users of the instant messaging application. This description will aim at looking at these methods as they develop into popularity among a particular age range usually the millennials.

1.5   Significance of the Study

The present research work is deeply significant especially as it closes up an academic gap that has called it up. In language study especially the part the linguistics are mandated to study, the research will give models for reading WhatsApp conversations and other conversations on similar platforms with similar features like Imo, Instagram Direct Message, and Facebook Messenger.

In the wider picture and seeing that many legal conversations go on with the use of the app, forensics, and criminal law can gain insight from the work done here in understanding how to handle conversations of this kind tendered as evidence in legal action.

1.6   Research Hypothesis

The assumption on which this research work is predicated upon the assumption that the contextual sense-making process is what is used by users of the instant messaging application: WhatsApp.

1.7   Scope of the Study

The focus of this research work is on deciphering how sense-making in WhatsApp chats is predicated upon the context of messages. While focusing on WhatsApp references would be made as the discussion progresses to other instant messaging software like the Facebook Messenger app and Imo.

1.8   Limitations of the Study

The major limitations of this research work is time issue and with the nature of the research which would require a sifting through of a random cross-section of WhatsApp chats in order to better carry out the study which would also require lots of time and financial resources.

1.9   Definition of Terms


This is the branch of linguistics that enquires into how the context of texts and word usages bear upon their meanings.




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