EFFECT OF PHYSICAL DISTRIBUTION ON ORGANISATIONAL PERFORMANCE (A STUDY OF AGRO MARKETING FIRMS IN LAGOS STATE)


EFFECT OF PHYSICAL DISTRIBUTION ON ORGANISATIONAL PERFORMANCE (A STUDY OF AGRO MARKETING FIRMS IN LAGOS STATE)  

ABSTRACT

This research examined the Effect of Physical Distribution on Organiasational Performance with reference to Agro marketing firms in Lagos State. Survey design was employed with the use of a well structured questionnaire. Respondents were selected based on simple random sampling technique. Fifty (50) staff were selected from five agro marketing firms in Lagos. Two hypotheses were formulated and tested with the use of Chi-Square analysis. The analysis resulted to rejecting both null hypotheses and hence accepting the two alternate hypotheses. Based on decisions of the tested hypotheses conclusions were reached that there exist relationship between product availability and sales turnover; also, there is correlation between product delivery flexibility and cost efficiency.

The agro marketing firms of study were recommended to take fresh look at physical distribution and focus on time as a source of competitive advantage

TABLE OF CONTENTS

CHAPTER ONE: INTRODUCTION

1.1 Background of the Study

1.2 Statement of Problem

1.3 Aim and Objectives of the Study

1.4 Relevant Research Questions  

1.5Relevant Researchhypotheses

1.6Scope of Study

1.7 Significance of Study

1.8 Definition of Terms

References

CHAPTER TWO: LITERATURE REVIEW   

2.1Preamble

2.2 Theoretical Framework of the Study

2.2.1 Customer Service Levels

2.2.2 Physical Distribution Concept

2.2.3Dimensions of Physical Distribution

2.2.4 Elements of Physical Distribution System

2.2.5Types of Distribution System   

2.2.6 Procedural Steps in A Physical Distribution Analysis.

2.3Empirical Review of Previous Work in the Area of Studies

2.3.1 Physical Distribution and Organisational Performance  

References

CHAPTER THREE: RESEARCH METHODOLOGY

3.1Preamble

3.2Research Design

3.3Population of the Study

3.4Sampling, Procedure and Sample Size

3.5 Data Collection Instrument and Validation

3.6  Method of Data Analysis

3.7Limitations of the Methodology

CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS

4.1Preamble

4.2 Presentation and Analysis of Data According to Research Questions

4.2.1Biodata of the Respondents

4.2.2 Response of Respondents to the Problem Areas. 

4.3Test of Hypotheses

4.4Discussion of Findings

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1 Summary

5.2Conclusion

5.3Recommendations

References

Appendix

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND TO THE STUDY

As competition in the 1990s intensified and markets becameglobal, so did the challenges associated with gettinga product and service to the right place at the right timeat the lowest cost. Organizations began to realize that it isnot enough to improve efficiencies within an organization,but their whole supplychain has to be made competitive (Tan, Lyman and Wisner 2002).

The understanding and practicing of physical distribution management has become an essential prerequisite for stayingcompetitive in the global race and for enhancing profitably,(Moberg, Cutler, Gross, and Speh 2002).Council of Logistics Management (CLM) definesphysical distribution management as “the systemic, strategic coordination of the traditional business functions and tactics across these businessesfunctions within a particular organization and acrossbusinesses within the supplychain for the purposes of improvingthe long-term performance of the individual organizationsand the supplychain as a whole”. 

The goal of physical distribution system is to integrate bothinformation and material flows seamlesslyacross the supplychain as an effective competitive weapon (Childhouse and Towill 2003, Feldmann and Müller 2003).

The concept of physical distribution has received increasing attentionfrom academicians, consultants, and business managersalike (Tan, Lyman and Wisner 2002, Feldman and Müller 2003, Van 1998). Manyorganizations have begun to recognizethat physical distribution is the keyto building sustainable competitive edgefor their products and/or services in an increasinglycrowdedmarketplace (Jones 1998). 

In the transportation and distribution (T&D) sector, as in many others, it is important to have a good performance in operations. In order to achieve high performance, it is necessary to know which operational factors are critical for success and which are less important. Only then can management focus attention on those factors that have a strong effect on performance.

Challenges exist in terms of identifying appropriate performance measures for theanalysis of supply chain (Arzu Akyuz, & Erman Erkan, 2010; Beamon, 1999). Researchers have thus farbeen content in limiting their choice of performance measures. Customer responsiveness has also beenrecognized as an important dimension of physical distribution management performance (Christy & Grout, 1994). In addition, Lee andBullington (1993) identify supply chain flexibility as an important measure of physical distribution management performance. 

In order to capture the construct of performance measure, all the different dimensions ofphysical distribution management performance need to be considered simultaneously. In addition, it is recognized that since physical distribution has firmlevel implications and it becomes imperative to measure effects of physical distribution management performance on organizationalperformance measures (Green, McGaughey & Casey, 2006). 

The purpose of this studyis therefore to empiricallytest the effect of physical distribution on organizational performance. Identifyingthe relationships among physical distribution practices, competitive advantage and organizational performance.

1.2    STATEMENT OF THE PROBLEM

Distribution firms have always researched for methods to minimize the cost and maximize flow of shipping each unit of commodity to and fro across the supply and demand nodes. Though, warehousing has smoothen out the fluctuations in demand and supply at market place yet major constraints are been faced in assigning supply and properly matching orders placed during redistribution to final retailers outlets. In recent times logistics firms are faced with greater problems of optimizing the whole system so as to develop strategies that minimizescost and maximizesflow. 

Some of the constraints affecting effective physical distribution in Agro marketing firms are Setting geographical coverage area for each warehouse to avoid conflicting customer coverage; efficiently utilizing space, resources and capacity of warehouses that will be optimal to avoid diseconomies of scale from under-utilization of warehouses and allocation of the flow of products and balancing of routes from each salesman to retailers’ outlets.

This research study tends to address the above issues and challenges facing organizations as they strive to maximize effectiveness and efficiency of their distribution processes and activities. 

1.3 AIM AND OBJECTIVES OF THE STUDY

The aim of this research project is to examine the effect of physical distribution on organizational performance in marketing firms. The objectives of this study include the followings;

i. To ascertain the relationship between product availability and sales turnover.

ii. To evaluate the correlation between product delivery flexibility and cost efficiency.

iii. To determine the relationship between customer responsiveness time and reduced inventory cost.

iv. To examine if warehousing has any influence on market share of agro marketing firms.

1.4 RELEVANT RESEARCH QUESTIONS

In order to achieve the purpose of this research study, the study will attempt to provide answers to the following research questions in order to arrive at a logical conclusion.

i. Does any relationship exist between product availability and sales turnover?

ii. Is there correlation between product delivery flexibility and cost efficiency?

iii. Is there any significant relationship between customer responsiveness time and reduced inventory cost?

iv. Does warehousing have any influence on market share of agro marketing firms?

1.5 RELEVANT RESEARCHHYPOTHESES

The following tentative statements can be related to the work study and they will be tested later.

HYPOTHESIS ONE

Ho: There do not exist any significant relationship between product availability and sales turnover.

HYPOTHESIS TWO

Ho: There is no correlation between product delivery flexibility and cost efficiency.

1.6 SCOPE OF STUDY

The premise on which this study is based is the effect of physical distribution on organizational performance in agro marketing firms. The study is limited to organizational performance with respect to physical distribution. The scope of the study will cover five (5) agro marketing firms at Agege area of Lagos State.  The companies are also limited to companies dealing in poultry products.

These firms are:

FIRM ADDRESS

1. Poultry Support Service Ltd 309, Old Abeokuta Expressway, Abattior, 

Lagos.

2. Soleace & Moxie Inv. Ltd. 309, Old Abeokuta Expressway, Abattior, 

Lagos.

3. Solution Feeds Ltd. 305, Old Abeokuta Expressway, Oko-Oba, 

Lagos.

4. Sabina Pad Ent. Nig. Ltd. 311 Old Abeokuta Expressway, Oko-Oba, 

Lagos.

5. Cervi – Plus. Abibatu Mogaji Market, Old Oko-Oba Road, 

Oko-Oba, Lagos.

1.7 SIGNIFICANCE OF STUDY

The study is relevant to managers of agro marketing firms to expose them to systematic means of distributing their products for greater performance.

This study is also of paramount importance to academicians and practitioners as the proposed framework is expectedto uncover many neglected relationships that are of interest to managers. In addition, specific patterns of physical distribution practices would also be revealed which would further encourage managers to implement this technique andpossibly improve both physical distribution management and organization performance.

Finally, the study is a contribution to knowledge which could serve as a springboard for students, businessmen and managers who are interested in pursuing a career in the field of physical distribution.

1.8 DEFINITION OF TERMS

Physical Distribution: Handling, moving, and storage of goods from the point of origin to the point of consumption or use, via various channels of distribution.

Postponement: The practice of moving forward one or more operations or activities(making, sourcing and delivering) to a much later point in the supplychain.

Physical Distributor: The provider of services who has entered into a physical distribution agreement with the principal and accordingly has agreed to undertake physical distribution.

Wholesalers:Makes marketing systems more efficient by buying a variety of products, in fairly large quantities, and selling these items on to other businesses that require relatively small quantities of a variety of goods.

Agricultural Marketing: This involves on-farm and off-farm activities from the production to the commercialization of agricultural products, such as post-harvest handling, processing, marketing and related commercial activities.

Agricultural marketing firms:consist of interdependent sets of enterprises, institutions, activities, and relationships that collectively develop and deliver material inputs to the farming sector, produce primary commodities, and subsequently handle, process, transport, market, and distribute food and other agro-based products to consumers.

Acquisition Performance: This is perceived performance indicator that measures performance of organisations based on new customers generated, increase in sales growth and market share of such organisations.

Retention Performance: This is perceived performance indicator that measures performance of organisations based on customer retention ability of such organisations.

Organizational Performance: refers to how well an organizationachieves its market-oriented goals as well as its financialgoals.

Agro Marketing:An integrative force that matches production to customer needs and satisfaction in the agricultural sector.

Delivery: The moment in which the goods, after the agreed work has been carried out by the physical distributor, are made available to the principal or entitled party.

REFERENCES

Arzu, A. G., & Erman E. T. (2010), Supply chain performance measurement: a literature review. International Journal of Production Research, 48(17).

Beamon, B. M. (1999), Measuring supply chain performance. International Journal of Operations & Production Management, 19(3), 275-292. 

Childhouse, P., Towill D.R.( 2003), Simplified material flow holds the key to supply chain integration. OMEGA 2003;31(1):17–27.

Christy, D. P., & Grout, J. R. (1994), Safeguarding supply chain relationships. International Journal of Production Economics, 36(3), 233-242. 

Cigolini, R., Cozzi .M, Perona M. (2004), A new framework for supplychain management: conceptual model and empirical test. International Journal of Operations and Production Management 2004;24(1):7–14.

Cohen, M. A., & Lee, H. L. (1988), Strategic analysis of integrated production distribution systems: models and methods. Operations Research, 36(2), 216-228. 

Croom, .S, Romano .P., Giannakis M. (2000), Supply chain management: an analytical framework for critical literature review. European Journal of Purchasing and Supply Management 2000; 6(1):67–83.

Feldmann .M, Müller S. (2003), An incentive scheme for true information providing in supplychains. OMEGA 2003; 31(2):63–73.

Green, K. W., McGaughey, R., & Casey, M. (2006), Does supply chain management strategy mediate the association between market orientation and organizational performance? Supply Chain Management Journal, 11(5), 407-414. 

Jones C. (1998), Moving beyond ERP: making the missing link. Logistics Focus 1998; 6(7):2–7.

Lee, H. L., & Billington, C. (1992), Managing supply chain inventory: pitfalls and opportunities. Sloan Management Review, 33, 65-73.

Moberg, C.R., Cutler B .D., Gross A., Speh, T.W (2002), Identifying antecedents of information exchange within supply chains. International Journal of Physical Distribution and Logistics Management 2002; 32(9):755–70.

Tan, K.C., Lyman S.B, Wisner J.D. (2002), Supply chain management: a strategic perspective. International Journal of Operations and Production Management 2002; 22(6):614–31.Council of Logistics Management. What it’s all about. Oak Brook: CLM, 2000.

.


TYPE IN YOUR TOPIC AND CLICK SEARCH.






RESEARCHWAP.COM

Researchwap.com is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. Researchwap.com guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.

TESTIMONIES FROM OUR CLIENTS


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • "Researchwap.com is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "researchwap.com" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • "researchwap.com is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much researchwap.com, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about researchwap.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing researchwap.com.