EVALUATION OF THE RELATIONSHIP BETWEEN E-BANKING AND CYBERCRIME IN NIGERIA (A CASE STUDY OF FIDELITY BANK PLC, 2011-2015)


EVALUATION OF THE RELATIONSHIP BETWEEN E-BANKING AND CYBERCRIME IN NIGERIA (A CASE STUDY OF FIDELITY BANK PLC, 2011-2015)  

ABSTRACT

The study evaluates the impact of the relationship between e-banking and cybercrime, the study has the following objectives, to evaluate the relationship between e-banking and cybercrime, to identify factors militating against effective e-banking services, to determine the solution to the issues of cybercrimes that are related to e-banking.

Concerning methodology for this study, data were obtained from the primary source that is a questionnaire, and secondary source which includes textbooks, journals statistical mean scores were used to analyze Livert’s five-point questionnaire while the frequency 10 unit and the simple percentage were used to analyze respondents characteristics. The criteria for calculating the mean is: - Mean (x) – ∑fx

The chi-square test was employed by the researcher to test the significance of the responses from the credit officers of fidelity bank plc (respondent).

The study has the following findings; E-banking is beneficial to customers in Nigeria, Customers were well satisfied with e-banking in Nigeria, Cybercrime exists in the banking sector of Nigeria, There is a significant relationship between e-banking and cybercrime in Nigeria, E-banking aids cybercrime in Nigeria, there are factors militating against effective e-banking in Nigeria. This research will be a contribution to the body of literature in the area of the effect of personality traits on student’s academic performance, thereby constituting the empirical literature for future research in the subject area.

TABLE OF CONTENTS

Title Page    -    -    -    -    -    -    -    -    -    i

Approval Page    -    -    -    -    -    -    -    -    ii

Declaration    -    -    -    -    -    -    -    -    iii

Dedication    -    -    -    -    -    -    -    -    -    iv

Acknowledgement    -    -    -    -    -    -    -    v

Abstract    -    -    -    -    -    -    -    -    -    vi

Table of Contents    -    -    -    -    -    -    -    vii

CHAPTER ONE – INTRODUCTION

1.1    Background of the Study    -    -    -    -    -   

1.2    Statement of General Problem    -    -    -    -   

1.3    Objective of the Study    -    -    -    -    -    -   

1.4    Research Questions    -    -    -    -    -    -   

1.5    Hypothesis   -      -      -      -      -      -      -        -        -        

1.6    Significance of the Study    -    -    -    -    -   

1.7    Scope of the Study    -    -    -    -    -    -   

1.8    Definition of Terms    -    -    -    -    -    -   

CHAPTER TWO – REVIEW OF RELATED LITERATURE

2.1    Introduction    -    -    -    -    -    -    -   

2.2    Theoretical Framework    -    -    -    -    -   

2.3    Conceptual Framework    -    -    -    -   

2.3.1    Tax reforms in Nigeria    -    -    -    -   

2.3.2    Recent tax reforms      -          -       -       -

2.3.3 Tax reform and enhanced revenue generation in Nigeria

    -    -    -    -   

2.4    Empirical Review    -    -    -    ­-

CHAPTER THREE – RESEARCH METHODOLOGY

3.1    Introduction    -    -    -    -    -    -    -    32

3.2    Research Design    -    -    -    -    -    -    32

3.3    Area of the Study    -    -    -    -    -    -    32

3.4    Population of Study    -    -    -    -    -    -    33

3.5    Sample size and Sampling Techniques    -    -    -    33

3.6    Instrument for Data Collection    -    -    -    -    33

3.7    Validity of the Instrument    -    -    -    -    -    33

3.8    Reliability of the Instrument    -    -    -    -    34

3.9    Method of Data Collection    -    -    -    -    -    34

3.10    Method of Data Analysis    -    -    -    -    -    34

CHAPTER FOUR – DATA PRESENTATION AND ANALYSIS

4.0    Introduction    -    -    -    -    -    -    -    36

4.1    Data Presentation and Analysis    -    -    -    -    36

4.2    Characteristics of the Respondents    -    -    -    36

4.3    Data Analysis    -    -    -    -    -    -    -    39

4.4    Testing Hypothesis    -    -    -    -    -    -    46

4.5    Summary of Findings    -    -    -    -    -    -    51

4.6    Discussion of Findings    -    -    -    -    -    52

CHAPTER FIVE – SUMMARY, CONCLUSION AND RECOMMENDATION

5.0    Introduction    -    -    -    -    -    -    -    54

5.1    Summary    -    -    -    -    -    -    -    -    54

5.2    Conclusion    -    -    -    -    -    -    -    -    57

5.3    Recommendations    -    -    -    -    -    -    58

    References -    -    -    -    -    -    -    -    61

Appendix    -    -    -    -    -    -    -    -    62

CHAPTER ONE

INTRODUCTION

1.1   BACKGROUND TO THE STUDY

There are few innovations that have changed the dynamics of banking as much as the e-banking revolution. Throughout the world, banks are reorganizing their business strategies to take advantage of new business opportunities offered by e-banking. Electronic banking is believed to have started in the early 1980s. It has since then been growing in an unprecedented dimension in line with the growth in ICT development. E-banking has enabled banks to overcome borders, adopt strategic outlook, and bring in new possibilities. According to Nitsure (2003), information communication technology has reduced the cost of processing and facilitating the transmission of information leading to drastic changes in the banking business. It is worth noting that e-banking has not been limited to advanced countries, but is found even in countries with underdeveloped e-banking systems, as a result of the many new business opportunities offered by e-banking.

Although no official definition of e-banking has been established, it generally implies a service that allows customers to use some form of computer to access account-specific information and possibly conduct transactions from a remote location like home or workplace. Additionally, e-banking has obvious advantages to the customer in terms of convenience where customers conduct routine banking transactions from the comfort and security of any location from which they wish to transact. The emerging concept of e-banking has drawn the attention of the business fraternity as well as of scholars and researchers to the effects of such dynamics on the banking industry. For instance, Liao and Wong (2008) in their study of the determinants of customer interactions with Internet-enabled e-banking found that factors such as perceived usefulness, ease of use, security, convenience, and responsiveness to service requests to be a strong measure of the variation in customer interactions. Based on this finding, they suggested that stringent security control is critical to e-banking operations. Such arguments do not only have managerial implications for enhancing Internet banking operations and developing viable electronic banking services, but also form the basis upon which this study is based.

E-banking technology created a revolution by extending banking hours beyond office hours and beyond national boundaries (Balachandran & Balachandher, 2000). In Nigeria, several studies on e-banking have been done. Chiemeke, Evwiekpaefe, & Chete (2006), for instance, conducted a pragmatic study on adoption of e-banking where major hindering factors to Internet banking adoption such as insecurity and inadequate operational facilities, including telecommunications facilities and electricity supply, were identified.

Crime and corruption represent a major concern for business executives not only in Nigeria but also in other parts of Africa (Olasanmi, 2006). In Nigeria, for instance, the most serious impediments to economic activities and business are crime and corruption which averages 75% and 71% respectively. Theft and fraud are the second most popular crimes after burglary. By definition, cyber crime may be referred to as any form of misconduct in cyber space. It is simply defined as the criminal use of the Internet. Cyber crime is believed to have started in the 1960’s in the form of hacking. This was followed by privacy violations, telephone tapping, trespassing and distribution of illegal materials in the 1970s. The 1980s witnessed the introduction of viruses. The fast pace of development of ICT from the 1990s till today has added to the list of criminal exploits in cyber space. Today, the Internet is used for espionage and as a medium to commit terrorism and transnational crimes. With e-banking gaining ground in Nigeria and other parts of sub-Saharan Africa, customers and online buyers are facing great risk of unknowingly passing on their information to fraudsters. "Hackers” get information of those who have made purchases through websites and then make fake cards, which they use with less detection. Absence of a law specifically dealing with card-related crimes in Nigeria may be giving thieves a loophole to operate freely (Olasanmi, 2006). Police treat card-related crimes like any other case of fraud.

1.2   STATEMENT OF THE PROBLEM

This study is examining the types of cyber crimes that have economic impact either directly or indirectly on the financial system of a nation or having cross border ripple effects with focus on e-banking. Longe & Chiemeke (2008) simplified the list of unintended consequences of ICT to include acts such as Phishing, cyber terrorism, electronic spam mails, cyber-stalking, and fake copy -cat websites. While some types of cyber crimes are specific to Nigeria, other types, such as identity theft and false statements, cut across all countries.

1.3   OBJECTIVES OF THE STUDY

The following are the objectives of this study:

To evaluate the relationship between e-banking and cyber crime. To identify factors militating against effective e-banking services. To determine the solution to the issues of cybercrimes that are related to e-banking.

1.4   RESEARCH QUESTIONS

What is the relationship between e-banking and cyber crime? What are factors militating against effective e-banking services? What is the solution to the issues of cybercrimes that are related to e-banking?

1.5   HYPOTHESIS

HO: There is no significant relationship between e-banking and cybercrime.

HA: There is significant relationship between e-banking and cybercrime.

1.6   SIGNIFICANCE OF THE STUDY

The following are the significance of this study:

The outcome of this study will educate the general public especially the users of e-banking services on the relationship between e-banking and cybercrime. This research will be a contribution to the body of literature in the area of the effect of personality trait on student’s academic performance, thereby constituting the empirical literature for future research in the subject area.

1.7   SCOPE/LIMITATIONS OF THE STUDY

This study will cover the relationship between e-banking services and cybercrime in Nigeria.

LIMITATION OF STUDY

Financial constraint- Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet, questionnaire and interview).

Time constraint- The researcher will simultaneously engage in this study with other academic work. This consequently will cut down on the time devoted for the research work

REFERENCES

Balachandran and Balachandher K. G. (2000), "E-Banking Development in Malaysia: Prospects and Problems", 10 JIBL, 250.

Chiemeke, S. C., Evwiekpaefe, A. and Chete, F.(2006) The Adoption of Internet Banking in Nigeria: An Empirical Investigation, Journal of Internet Banking and Commerce, Vol. 11, No.3,

Liao Z. & Wong W. K., (2008).The Determinants of Customer Interactions with Internet-Enabled e-Banking Services. The Journal of the Operational Research Society, Vol. 59, No. 9 (Sep., 2008), pp. 1201-1210.

Longe, O.B.& Chiemeke, S.C. (2008): Cybercrime and Criminality in Nigeria- What roles are internet Access Points in Playing. European Journal of Social  Sciences, Volume 6 No 4.

Nitsure, R. R. (2003) E-Banking: Challenges and Opportunities. Economic and Political Weekly, Vol. 38, No. 51/52 pp. 5377-5381

Olasanmi, O. O (2010). Computer Crimes and Counter Measures in the Nigerian Banking Sector. Journal of Internet Banking & Commerce, 15(1), 1-10 (htp//ww.arraydev.com/commerce/jibc/ )

.


TYPE IN YOUR TOPIC AND CLICK SEARCH.






RESEARCHWAP.COM

Researchwap.com is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. Researchwap.com guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.

TESTIMONIES FROM OUR CLIENTS


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • "Researchwap.com is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "researchwap.com" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • "researchwap.com is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much researchwap.com, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about researchwap.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing researchwap.com.