CHAPTER ONE    Background of the Study  

Human resource function becomes recognized as a central business concern sequel to its ability to integrate employee welfare and organizational objective and effective communication into strategic management. Human resource management seeks to eliminate the meditation role and adopts a generally unitarist perspective. It emphasizes strategy and planning rather than problem-solving and medication, so that employee cooperation is delivered by programs of corporate culture, remuneration, packaging, team building, and management development for core employees, while peripheral employees are kept at arm's length.

Human resource policies and practices are influenced by strategy and structure and by external factors such as trade unions, labor market situation, and legal systems. In reality, most firms do not have such a well-thought-out sequential model in their human resource practices hence the role of human resource management in promoting industrial harmony in most organizations becomes vague. It is against this background that the researcher sees the subject matter: the role of human resource management in promoting industrial harmony in Nigeria Bottling Company Plc Kaduna, worthy of being studied.

1.2     Statement of the problem

Productivity in most organizations has comparatively taken a nose dive sequel to frequent industrial conflict. As such many organization has resorted to different means of resolving such conflict in the past but to no avail sequel to frequent agitation by a worker for improved working condition and other workers interest and right. Hence optimal productivity has been hampered because of frequent industrial conflict as such many organizations have resorted to different means of resolving such because of its intended negative consequences such as down toll, which will affect sales, production decline, patronage, and profit margin.

1.3     Objectives of the study The central objective of the study is to examine the role of human resource management in promoting industrial harmony in Nigeria Bottling Company Plc Kaduna. The specific objective is as follows:: i.        to evaluate the function of human resources in promoting industrial harmony in Nigeria Bottling Company Kaduna. ii.       To examine the relationship that exists between management and employees of Nigeria Bottling Company Plc Kaduna. iii.      To identify how human resource management in Nigeria Bottling Company Plc Kaduna influence key decision and polices as it affects employees and their union. iv.      To examine the constraint militating against human resource management from achieving industrial harmony in Nigeria Bottling Company Plc Kaduna.

1.4     Research Question.        What are the functions of human resources in promoting industrial harmony in Nigeria Bottling Company Kaduna?

ii.       What is the relationship that exists between management and employees of Nigeria Bottling Company Kaduna? iii.      How does human resource management in Nigeria Bottling Company Kaduna influence key decisions and policies as it affects employees and their union? iv.      What are the constraint militating against human resource management from achieving industrial harmony in Nigeria Bottling Company Kaduna

1.5     Significance of the study The study will be beneficial to corporate organizations especially NBC as they utilize the finding in policy formulation regarding conflict management in their organization. The study will add to existing knowledge on conflict resolution and would be a useful reference material to individuals, students as well as scholars who may wish to undertake similar research.

Most importantly, the study will go a long way in putting unnecessary unrest in the corporate and will enhance productivity, peaceful co-existence between management and employee which will have a positive impact on sales, profit, motivation, and maximum enhancement of labor hours.

1.6     Scope of the study  They examine the role of human resource management in promoting industrial harmony in NBC. The study will equally identify the causes of conflict in achieving industrial harmony in Nigeria Bottling Company Kaduna and would profer solution to such problems. The study will cover a period from 2007-2011.

1.7     Limitation of the Study The study is limited to bias in respondent opinion about the subject matter as well as the use of a single study area and the uncertainty about the generalization of finding the sequel to the use of a single research design as well as an instrument. For the fact that only Nigeria Bottling Company Plc Kaduna was used as the sole area of study, it is no certainty if the same result would be obtained in other organizations.

Respondent bias and nonchalant attitude also constitute a greater limitation to this research. For the fact that the questionnaire constitutes the only instrument used to collect data and survey research design the sole design used for the study. It is not certain if the same result will be used if another type of design, as well as an instrument, were used. All these factors constitute a greater limitation to the research.

1.8     Definition of Terms Human Resource: Also known as labor, is one of the key resources (man, capital, information, machine) used to effectively harness and transform organizational activities into goods and services.Management: The coordination of human and material and other resources toward objective accomplishment. It is a process of planning, organizing, and controlling activities of the sub-systems and relates them to the environment. It also refers to those individuals or groups who are responsible for promoting the goals of employers and their organizations.Industrial Harmony: It is the ideal state of peace wherein workers engaged in the production of goods and services feel content, thereby are propelled to give the best of their talents and talent potentials for the development and progress of the organization.Industrial Relations: It is the interdisciplinary field of study that concentrates on individual workers, groups of workers and their unions and associations, employers and their organizations, and the environment in which these parties interact.Collective Bargaining: It is machinery for setting conflict issues between employers (management representative) and employees (union). It examines and resolves differences between both parties in terms of benefits.Productivity: It is the measure of the achievement of an enterprise when compared to its purpose, goals, and objectives within a specified period of time. In economics, it is defined as a measure of the relationship between the output and the input in the production process.Union: An employee organization that has the main goal of representing members in employee-management bargaining over job-related issues.



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How To Write Chapter Three Of Your Research Project (Research Methodology)

  • Methodology In Research Paper

    Chapter three of the research project or the research methodology is another significant part of the research project writing. In developing the chapter three of the research project, you state the purpose of research, research method you wish to adopt, the instruments to be used, where you will collect your data, types of data collection, and how you collected it.

    This chapter explains the different methods to be used in the research project. Here you mention the procedures and strategies you will employ in the study such as research design, study design in research, research area (area of the study), the population of the study, etc. You also tell the reader your research design methods, why you chose a particular method, method of analysis, how you planned to analyze your data.

    Your methodology should be written in a simple language such that other researchers can follow the method and arrive at the same conclusion or findings.

    You can choose a survey design when you want to survey a particular location or behavior by administering instruments such as structured questionnaires, interviews, or experimental; if you intend manipulating some variables.

    The purpose of chapter three (research methodology) is to give an experienced investigator enough information to replicate the study. Some supervisors do not understand this and require students to write what is in effect, a textbook.

    A research design is used to structure the research and to show how all of the major parts of the research project, including the sample, measures, and methods of assignment, work together to address the central research questions in the study. The chapter three should begin with a paragraph reiterating the purpose of research. It is very important that before choosing design methods try and ask yourself the following questions: Will I generate enough information that will help me to solve the research problem by adopting this method?

    Method vs Methodology

    I think the most appropriate in methods versus methodology is to think in terms of their inter-connectedness and relationship between both. You should not beging thinking so much about research methods without thinking of developing a research methodology.

    Metodologia or methodology is the consideration of your research objectives and the most effective method and approach to meet those objectives. That is to say that methodology in research paper is the first step in planning a research project work.

    Design Methodology: Methodological Approach

    Example of methodology in research paper, you are attempting to identify the influence of personality on a road accident, you may wish to look at different personality types, you may also look at accident records from the FRSC, you may also wish to look at the personality of drivers that are accident victims, once you adopt this method, you are already doing a survey, and that becomes your metodologia or methodology.

    Your methodology should aim to provide you with the information to allow you to come to some conclusions about the personalities that are susceptible to a road accident or those personality types that are likely to have a road accident.

    The following subjects may or may not be in the order required by a particular institution of higher education, but all of the subjects constitute a defensible in metodologia or methodology chapter.

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