This study was carried out to find out the role of manpower training and development and determine if training could be an instrument of achieving organizational objectives in Nigeria Banking A 21 - Item questionnaire which encompasses the subject matter was used to obtain the necessary information. The data gathered and reported in the study were analyzed using chi - square.

The result of the study was in consonance with related studies on this issue. This study was able to confirm that 'training motivates employees to work harder, improves knowledge and skill and change attitude. It was also found out that there could still be appreciable improvement in the performance of banks worker via training and development.

From the study conducted and findings there from, one is apt to conclude that' the role of manpower training and development IS visibly significant giving credence to the established fact as submitted in the study carried out. It is probably axiomatic, if not tautological to say that the quality, image, responsiveness and efficiency of an organization depend incalculably upon the outlook, orientation motivation and commitment of its manpower.



Certification ----------------------------------------------------- ii Dedication --------------------------------------------------------iii Acknowledgement --------------------------------------------- -iv

Abstract------------------------------------------------------------v Table of content --------------------------------------------------vi


Background of the study ---------------------------------------1 Statement of the problem -------------------------------------4 Research Questions --------------------------------------------4 Objective of the study ------------------------------------------5 Statement of Research Hypotheses----------------------------6 Significant of the study ----------------------------------------7 Scope and limitation of the study ----------------------------8 Organization of the study -------------------------------------9 References -------------------------------------------------------10


Introduction ----------------------------------------------------11 Evaluation of Training ----------------------------------------15 Objectives of Training ----------------------------------------18 Theoretical Framework ---------------------------------------20 References ------------------------------------------------------25


Introduction ------------------------------------------------- 27 Research Design ------------------------------------------- 27 Restatement of Research Questions ---------------------28 Population of the study ------------------------------------29 Sample size --------------------------------------------------30 Data Collection Instrument -------------------------------30 Sources of Data Collection --------------------------------31 Data Analysis Techniques --------------------------------31 Limitation of the Methodology ---------------------------32 References --------------------------------------------------33

Chapter Four

Data Analysis and Interpretation ---------------34 - 54

Chapter Five

Summary-----------------------------------------------------55 Conclusion------------------------------------------------56

Recommendation --------------------------------------- 61

Suggestion for further study ---------------------------63 References ------------------------------------------------64



The need for training and development in an organization is of paramount importat'1.ce since training and development are at the heart of employee utilization, productivity, commitment, motivation and growth.

Employee - development and training is part of the personnel manager's functions. The major reason for training and training in skills is to bring the competencies of individuals up to desired standards for present or potential assignments. Most organization or firms are 'having training programmes for their employees for which they employ modern techniques (Fanibuyan, 2001).

Hence, training could be defined as the systematic process of altering the behaviour and or attitudes of employees in a direction to increase organizational goal achievement or is an effort by the employer to provide opportunities for' the employee to acquire job - related skills attitudes and knowledge (Banjoko, 2000).

Management development programmes are generally aimed at educating supervision, employees above' and beyond the immediate technical requirements of the job and has a main objective of the improvement of the effective performance of all managers.

The role of the management in staff training is based on the premise that human resources are the most dynamic staff of the resources of every organization. It needs considerable attention from the organization, it they are to realize full potentials in their work. Staff is crucial but expensive

In order to sustain economic 'and effective performance, it is importance to optimize the contribution of employees to' the aims and goals of the organization; training should be viewed therefore as an integral part of the process of total quality management.

Training and development also improves productivity of the individual and organization concerned and also contributes to manpower development of the nation. Training is also seen as a motivator, which propels individual worker to satisfy basic drives, affiliation and the need for achievement, which in order worlds indicates the desire for productivity. project topics   project topics and materials 

Training can be an instrument of change, if an organization accepts the search for greater efficiency as a never ending one and strives to adapt to change, the environment in which the organization works is continually changing. These changes result from many factors - new orientation on policy and tempo of work by a new administration, adverse trends in economic situation, change in political climate and the lost of other changes.

In a nut shell, manpower training and development deals with taking stock of the present manpower of the organization and forecasting against the future need of manpower of. the organization. The process involves making plans for analysis for recruitment, discharge, transfer, leaves and promotion.


Most African counties of which Nigeria is one, have been experiencing economic recession for over a decade now.' This situation has made supply of labour to exceed demand for it. Hence, most organization tend not to embark on training programmes for workers with the belief that they could easily get a replacement from any worker that does not meet up to the set standard.

Among problems that could emanate from such act are: low productivity of workers, low quality output, increased wastage, low profitability, low pre-capital income, absenteeism, and general survival of the firm and the estate in their highly dynamic Nigeria business environment. Most organizations have not lived up to the expectation in the area of human resource and training and development. This then underscores the need for a closer look at the· manpower training and development activities of United Bank for Africa (UBA), with view to evaluating its effectiveness.


The problems, which most organizations are now facing, are the inability to attract and retain competent professional manpower. This has led to the shortage of adequate trained manpower for effective organizational operation. In the light of the above, the problem of manpower training will be looked at by providing answer to the following research questions.

How does United Bank for Africa PIc. (UBA) determine its training needs? Does training and development enhance organizational effectiveness? Is there any significant, relationship between manpower training  and employee productivity? What major facilities can effectively enhance training and   development? What are the problems/constraints are confronting the organization in the realization of its training objectives?


The objective of this research study is to identify and establish in precise term to what extent the role of manpower training and development in the achievement of the organizational objectives in the banking sector, using the United Bank for Africa (UBA) Plc, as a case study includes.

To know hoe UBA determine its training need. To ascertain whether training and development enhance organizational effectiveness To determine whether there any significant relationship exist between manpower training and employees productivity. To examine the adequacy of the organization training facilities in the realization of the training and development objectives. To examine the benefits and purpose of the manpower training and development to the organization and individual employees. Finally, to give recommendation where significant deviation are noticed.


Hypothesis is a conjectural statement about the relationship that needs to be tested and subsequently accepted or rejected. Taking this definition into consideration, the following hypothesis will be formulated and later tested· to ascertain their validity or otherwise.

i.      Ho: Manpower training and development does not enhance organizational effectiveness and employee's productivity.

Hi:   Manpower training and development enhance organizational effectiveness and employee's productivity.

ii.     Ho: There is no direct relationship between training facilities and level of productivity.

Hi:   There is direct relationship between training facilities and level of productivity.


This research is aimed at encouraging the management of banking sector especially and other private or government owned business organization in identifying the essential training in manpower development.

The banking sector, United Bank for Africa (UBA) PIc., as a case study of this research is the engine that enable money to play those roles effectively and is significance to any economy therefore, cannot be contested. So any effort aimed at enabling the sector meets the challenges it faces, as it plays its roles in the society can be considered worthwhile, and management of the banking institution will be the major beneficiaries of the result of this study.

It is also hoped to better off the entire personnel with the knowledge which the research study will, elicit since it is already acknowledge that human resources are crucial to the achievement of the organizational goals and training is the primary source of creativity, innovation and improvement. So, it must f be made to play a major role In the process of increasing productivity and gearing overall· economic development of the country.


This research study will cover all aspect of manpower training and development, the management policies and the direction of training activities and its implementation and effectiveness will also be examined and narrowed to the information gathered on the field and those derived from individual bank publications. It is important to bring up at this stage that these were also some constraints that were militating against this research study like finance because at this period of economic crunch the cost of transportation and materials are very high, and also the little time within which this research is to be carried out will constitute a major impediment to the completion of this study.

This research study may not be without its own limitation as this study shall be limited or centred on the banking institutions of Nigeria economics with the United Bank for Africa (UBA) Plc, as a case study.

However, attempt would be made to ensure success of the research and considerable efforts will be made to utilize literature research extensively.


This research study divided into five' chapters. In chapter one, the introduction part, the background of the study, the statement of the research problem, and hypothesis will be discussed. Chapter two will deal with the theoretical framework and the literature review.

The methodology analysis will be examined in chapter three. Data presentation, analysis and interpretation will be covered in chapter four while the concluding part of the research work will be chapter five where in a nutshell, the summary, conclusion and the recommendation will be discussed.



RESEARCHWAP.COM is an online repository for free project topics and research materials, articles and custom writing of research works. We’re an online resource centre that provides a vast database for students to access numerous research project topics and materials. guides and assist Postgraduate, Undergraduate and Final Year Students with well researched and quality project topics, topic ideas, research guides and project materials. We’re reliable and trustworthy, and we really understand what is called “time factor”, that is why we’ve simplified the process so that students can get their research projects ready on time. Our platform provides more educational services, such as hiring a writer, research analysis, and software for computer science research and we also seriously adhere to a timely delivery.


Please feel free to carefully review some written and captured responses from our satisfied clients.

  • "Exceptionally outstanding. Highly recommend for all who wish to have effective and excellent project defence. Easily Accessable, Affordable, Effective and effective."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I saw this website on facebook page and I did not even bother since I was in a hurry to complete my project. But I am totally amazed that when I visited the website and saw the topic I was looking for and I decided to give a try and now I have received it within an hour after ordering the material. Am grateful guys!"

    Hilary Yusuf, United States International University Africa, Nairobi, Kenya.
  • " is a website I recommend to all student and researchers within and outside the country. The web owners are doing great job and I appreciate them for that. Once again, thank you very much "" and God bless you and your business! ."

    Debby Henry George, Massachusetts Institute of Technology (MIT), Cambridge, USA.
  • "I love what you guys are doing, your material guided me well through my research. Thank you for helping me achieve academic success."

    Sampson, University of Nigeria, Nsukka.
  • " is God-sent! I got good grades in my seminar and project with the help of your service, thank you soooooo much."

    Cynthia, Akwa Ibom State University .
  • "Great User Experience, Nice flows and Superb functionalities.The app is indeed a great tech innovation for greasing the wheels of final year, research and other pedagogical related project works. A trial would definitely convince you."

    Lamilare Valentine, Kwame Nkrumah University, Kumasi, Ghana.
  • "Sorry, it was in my spam folder all along, I should have looked it up properly first. Please keep up the good work, your team is quite commited. Am grateful...I will certainly refer my friends too."

    Elizabeth, Obafemi Awolowo University
  • "Am happy the defense went well, thanks to your articles. I may not be able to express how grateful I am for all your assistance, but on my honour, I owe you guys a good number of referrals. Thank you once again."

    Ali Olanrewaju, Lagos State University.
  • "My Dear Researchwap, initially I never believed one can actually do honest business transactions with Nigerians online until i stumbled into your website. You have broken a new legacy of record as far as am concerned. Keep up the good work!"

    Willie Ekereobong, University of Port Harcourt.
  • "WOW, SO IT'S TRUE??!! I can't believe I got this quality work for just 3k...I thought it was scam ooo. I wouldn't mind if it goes for over 5k, its worth it. Thank you!"

    Theressa, Igbinedion University.
  • "I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much, infact, I owe my graduating well today to you guys...."

    Joseph, Abia state Polytechnic.
  • "My friend told me about ResearchWap website, I doubted her until I saw her receive her full project in less than 15 miniutes, I tried mine too and got it same, right now, am telling everyone in my school about, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work"

    Christiana, Landmark University .
  • "I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!."

    Musa, Federal University of Technology Minna
  • "I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!."

    Ali Obafemi, Ibrahim Badamasi Babangida University, Niger State.
  • To contribute to our success story, send us a feedback or please kindly call 2348037664978.
    Then your comment and contact will be published here also with your consent.

    Thank you for choosing